Mastering Business Analysis



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Mastering Business Analysis

Vendor Course Code:

Course Length:

5 days

Course Price:

$3,750.00 plus $375.00 GST = $4,125.00 inc. GST

Availability:

If your preferred city or time is not currently listed, please call DDLS on 1800 U LEARN (1800 853 276) and we can try to accommodate your needs.

Overview:

More than just basic training, this five day intensive Business Analysis Bootcamp will empower participants with a wide range of comprehensive skills, tools and techniques.

The workshop begins by laying the foundation for project success by performing enterprise analysis to properly focus attention on issues, opportunities, benefits, stakeholders, scope and objectives. Once those key elements are defined, participants will broaden their knowledge about the requirements process through elicitation, discovery, documentation and validation techniques. Procedure analysis, swimlane diagrams, interviewing, user group facilitation, use cases and business document artifact reviews, are just a few of the methods used in this workshop to effectively elicit and discover requirements.

Knowing that the best writers are rewriters, time will be spent honing professional and quality writing skills so that the requirements captured are documented SMART - specific, measurable, achievable, realistic, and traceable.

Skills Gained:

DISCOVER HOW TO

* Apply concepts and techniques applicable to any tool or methodology.
* Diagnose business process issues and define appropriate project scope and objectives.
* Comprehend the ¨Ąbig pictureĄ¨ and the impacts of the proposed changes.
* Understand how business analysis thinking can help management.
* Collect, document, and organise information.
* Elicit and capture users requests and turn them into requirements.
* Write high quality business, functional and quality of service requirements.
* Communicate, validate and gain sign off on the requirements document.
* Consider all the key elements to make the best recommendations for a solution.
* Develop communication skills by delivering a professional presentation.

Key Topics:

Introduction
* Define Business Analysis and what it means in today's environment
* Recognise the System Development Life Cycle and various approaches

Enterprise Analysis
* Define Enterprise Analysis and state its purpose
* Identify the types and sources of information useful in this level of analysis

Defining the Scope
* Define the current issues and future benefits of the new system
* Identify the functional areas and stakeholders impacted by the issues
* Define the preliminary project scope and objectives

Procedure Analysis
* Define key terms important to procedure analysis
* Analyse a written procedure and associated forms and reports
* Discuss key components and the importance of process modelling
* Create an activity diagram also known as a swim lane diagram
* Decompose activities into further detail using a process script

Requirements Process
* Recognise the cost of bad requirements
* System Development Life Cycle
* As-is and to-be analysis work
* The discovery process
* Correlate project size to requirements analysis
* Plan requirements work
* Perform an enterprise analysis overview

Requirements Essentials
* Requirements best practices
* Define the types of requirements
* Requirements grammar
* Differentiate requirements statements from design statements
* Write measurable requirements for success and testability
* Requirements documentation components

Business Requirements
* Recognize the components of business requirements
* Define system scope using a context diagram
* Write business requirements and draw context diagram for the case study

User Requirements
* Best practices for user interactions
* Identify the various people involved in requirements
* Requirements elicitation techniques
* Requirements tracing
* Facilitated requirements session
* Document user requirements for further development

Stakeholder Interviews
* Recognize the importance of stakeholder involvement
* Understand the best techniques for preparing and holding an interview
* Discuss various questioning and listening techniques
* Learn how to recognize and capture stakeholder requirements
* Experience interviewing key stakeholders and users

Functional Requirements
* Functional requirements and functions
* Identify where functional requirements come from
* Turn user requirements into functional requirements
* Use Case components
* Turn a Use Case into functional requirements
* Turn artifacts into functional requirements
* Determine the correct level and format for functional requirements

Quality of Service Requirements
* Quality of service requirements
* Learn how to build quality of service requirements from user and functional requirements.
* Build quality of service requirements from business rules.

Building the Requirements Package
* Identify Requirements Attributes
* Understand how requirements are often missed.
* Review and rewrite requirements statements for quality
* Cross-functional team work
* Documenting newly discovered requirements.
* Manage the project scope in the requirements specification.
* Build a requirements specification appropriate for the target audience

Requirements Communication
* Best practices for effective requirements communication
* Requirements validation meeting
* Verify requirements with identified stakeholders.
* Justify and interactively update requirements statements
* Gain sign-off approval to continue with design work.

Defining a Solution
* Manage the project scope boundaries and change while defining a solution
* Understand system improvement vs. system redesign
* Consider the impact of the solution

Solution Implementation Planning
* Recognize the tasks that must be done to implement the proposed solution
* Estimate time and resources for the implementation

Management Presentation
* Organize the appropriate deliverables into a quality decision package presentation
* Practice professional communication to a management committee

Target Audience:

Who should attend?
Business systems analysts, managers, information technology (IT) professionals, or other business professionals who need to learn practical systems thinking and need an advanced and detailed approach to defining business/technical requirements and implementing new processes or methodologies.

Prerequisites:

None